During the physical examination we inspect cooling fans, heatsink retention clips, various components for breakage or discoloration due to excessive heat or other conditions, and leaking/damaged capacitors.
Memory is tested using software that detects and tailors a test specific to the type of RAM installed in the system. Defective memory can cause random errors, bluescreens, lockups, or prevent the system from displaying anything on the screen.
Hard Drive Testing
Hard drives are one of the components that fail the most in systems. They are also often the most detrimental failure because they hold all of your data! We run software that tests the speed and readability of every sector on your hard drive. Early detection of a failing hard drive often makes the difference in data recovery efforts. The longer a drive that is in the early stages of failure is run, the less likely data can be recovered. A failing hard drive may have symptoms such as slow booting or longer than normal load times for applications and occasionally bluescreens. You may also see an error that says "INACCESSIBLE BOOT VOLUME" or "S.M.A.R.T. ERROR."
Software Inspection - Adware, Malware, Spyware, Virus and Trojans
We use a wide range of commercially available software and proprietary software developed in house to detect many forms of malicious software. Removing many common adware, spyware and toolbar programs fall under tier two. Because of their nature, virus, trojan, and rootkit removal falls under tier two.
File System Check
Dust and Debres Removal
Microsoft and Apple Critical Updates
Basic Hardware Installations